Get Values-based Service for Sustainable Business: Lessons from PDF

By Bo Edvardsson,Bo Enquist

ISBN-10: 0415458536

ISBN-13: 9780415458535

ISBN-10: 0415620392

ISBN-13: 9780415620390

The position of values in constructing and coping with provider businesses has been below researched within the latest literature - in the past. This booklet analyzes a huge organization (IKEA) as a foundation for values established carrier for sustainable enterprise.


The authors offer an outline of the heritage of IKEA and the social and environmental views that experience acted as riding forces for growing financial worth. They move directly to enhance values-based carrier pondering in the parts of provider event, carrier model, and repair management. The publication concludes through evaluating IKEA to different values-based carrier businesses (such as Starbucks, H&M, and physique Shop); from those reflections, the publication offers the main ideas for a sustainable, values-based carrier business.


 

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Values-based Service for Sustainable Business: Lessons from IKEA (Routledge Studies in Management, Organizations and Society) by Bo Edvardsson,Bo Enquist


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